FAQs

Disclaimer: Dasa only recommends working on an appliance if you are competent due to the high risk of electrocution. Always unplug the appliance before you work on it.

My washing Machine won’t Spin?

This could be down to a number of faults, some of which will require an engineer and others that you may be able to sort your self.

Unbalanced load: Some washing machines are more sensitive than others but most modern machine can sense if there is a heavy point in a load such as a towel in with baby cloths for example or if you just wash a jumper on its own. The load needs to be evenly distributed around the drum before it will spin up to its maximum spin speed.

Block Drain Pump: If the drain pump is blocked or named it won’t be able to expel the water with in the tub. This will prevent the machine from going into spin.

These are just 2 of many possible cause of which you will need to call an engineer.

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My clothes are coming out wet.

This could be down to a number of faults, some of which will require an engineer and others that you may be able to sort your self.

Unbalanced load: Some washing machines are more sensitive than others but most modern machine can sense if there is a heavy point in a load such as a towel in with baby cloths for example or if you just wash a jumper on its own. The load needs to be evenly distributed around the drum before it will spin up to its maximum spin speed.

Block Drain Pump: If the drain pump is blocked or named it won’t be able to expel the water with in the tub. This will prevent the machine from going into spin.

These are just 2 of many possible cause of which you will need to call an engineer.

Find a local engineer

My Washing Machine has stopped with water in it.

Block Drain Pump: If the drain pump is blocked or named it won’t be able to expel the water with in the tub. This will prevent the machine from going into spin.

These are just 2 of many possible cause of which you will need to call an engineer.

Find a local engineer

My Washing Machine drums won’t turn.

The most common fault for a lack of rotation for your drum could be worn brushes on the motor or a belt snapped or slipped off.
Replacing brushes can be a tricky job if you don’t have the correct tools and experience. Belts can slip of if a heavy load has been put in the machine and are relatively easy to put back on.

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My clothes arnt drying in my tumble dryer.

A lack of heat from the dryers element due to failure off a heating coil or a thermostat could be the reason. Because of the nature of the element and its safety devises it is recommended that a trained appliance engineer looks at this fault.

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My pots art cleaning properly in my dish washer

There would be a number of reasons for this. The easiest one for you tho check is the spray arm jets above each basket. Are the jets blocked? If so carefully remove them and pock the holes clear and run water through them over the sink.

Are you salt container and rinse aid dispenser full?

A failed heater will also lead to pots not cleaning and this repair will defiantly require an engineer.

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Hotpoint / Indesit Tumbel Dryer Recall

There has been a lot in the press with regards to tumble dryers catching fire. The Whirlpool Group that now owns Hotpoint Indesit are in the process of modifying effected tumble dryers. This modification requires a complete strip down of the dryer for removal of any lint that has by passed the seals, a replacement back panel fitting and a pop rivet inserting into the drum to help maintain the rear seal reducing the build up of lint.

Fires are caused when the build up of lint on the rear seal falls onto the heater element below and igniting.

This lint build up can be prevented in the most part by simple maintenance of the appliance.
Follow this simple check list.
1. Never over load your dryer.
2. Empty the lint collector in the door after every drying session.
3. If the dryer is vented via a hose at the rear, it is vitally important that this hose isn’t crushed or restricted in any way.
4. Check the vent that the hose mentioned above isn’t blocked.
5. If your dryer is a condensing type once a month pull out the condensing unit found in the base and take outside and blast water through with a hose pipe or pressure washer.

If you think your dryer may be effected you can check it here. http://www.hotpointservice.co.uk/appliances/washing-machines/safety-notices/

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My oven won’t heat properly.

There can be a number of reasons for this such as a failed element, a failed fan motor or a failed thermostat. All of these repairs require a level of expertise so you may need to call an engineer.

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